At GREHALA, we firmly believe that trust and honesty are the cornerstone of any successful relationship, particularly within the digital healthcare and technology sectors. The privacy and protection of your data is not merely a written text; it is a strict professional, legal, and moral commitment that we integrate into our daily operations in total alignment with the highest legislative standards of the United Arab Emirates (including the Federal Decree-Law on Personal Data Protection). This policy fully and transparently details what data we process, our structural boundaries, and how we protect it.
1. Our Legal Standing as a Publishing & Marketing Platform (Absolute Liability Disclaimer)
All users, medical facility owners, and event organizers must fully acknowledge the operating and legal parameters of GREHALA:
- **Technical Intermediary Only:** GREHALA is strictly a programmatic software framework, an electronic publisher, and a marketing directory designed to connect users with medical facilities, jobs, real estate, and healthcare events within the UAE. We do not provide clinical healthcare services, we are not a medical entity, and we never interfere in healthcare treatments.
- **Third-Party Liability:** All credentials, licenses, and listings uploaded by medical facilities, job seekers, real estate advertisers, or event organizers fall under their sole, direct civil, criminal, and administrative liability. The platform does not verify professional histories or validate service quality; your engagement or transactions with them are entirely at your own personal risk.
2. Collected Data (Secure Browsing Paradigm with Zero Medical Record Retention)
We rigorously apply data minimization principles, collecting only the absolute operational minimum required to facilitate smooth user navigation and secure routing:
- **Core Verification Data:** We only request foundational registration credentials (such as full name, phone number, and city) when you independently decide to create a personal account or utilize communication links to contact a medical facility.
- **Zero Sensitive Medical Data Storage:** The platform strictly confirms that it **never collects, processes, or stores any sensitive health data, clinical medical histories, or patient records** belonging to its users within its central servers.
- **Instantaneous Real-Time Processing:** All inputs, variables, and outputs handled inside our analytical tools (such as dosage counters, calorie calculators, BMI tools, pregnancy trackers, and first aid guidance scripts) or conversations directed to our Artificial Intelligence engine (NAWA AI) and Meal Creator are processed instantaneously on your localized screen. They vanish immediately upon session closure and are never stored or linked to your digital identity.
3. How We Use Information & Sectional Processing Scope
Data usage is strictly confined to optimizing the platform\'s performance and simplifying your technical access to the displayed UAE healthcare directories:
- **Routing Inquiries & Bookings:** We utilize your name and phone number solely to structure optimized pre-filled communication templates routed directly to the specific licensed medical facility (hospital, clinic, or pharmacy) that you voluntarily choose to contact via WhatsApp.
- **Medical Jobs Section:** By uploading your CV or professional credentials, you programmatically authorize the platform to host and present this data to medical institutions for recruitment purposes. You carry absolute responsibility for the integrity and truth of your professional claims.
- **Medical Properties Section:** Listings concerning healthcare centers, clinics, or zoned lands offered for sale or lease are published openly based on the verified request and direct liability of the advertiser. The platform acts purely as a tech intermediary and offers zero warranty regarding third-party financial transactions.
- **Strict Anti-Commercial Guarantee:** We legally commit that we **do not sell, rent, trade, or share** your personal credentials or phone numbers with any external advertising agencies or unauthorized third parties under any circumstances.
4. Google Ads and Cookies (AdSense & Cookies)
To ensure that all advanced analytical tools and calculators on GREHALA remain completely free for all global users, we display contextual ads sponsored by the external Google Ad Network. To guarantee total programmatic transparency:
- Google, as a third-party vendor, utilizes small tracking snippets known as Cookies (specifically DART cookies) to analyze browsing dynamics, letting it deliver targeted promotional placements tailored to your general interests based on web interaction history.
- The cookie mechanism is structurally safe; **it does not have any administrative access to your name, personal email address, physical location, phone number, or any medical data capable of identifying your real-world identity.**
- If you prefer to opt-out of personalized tracking, you can effortlessly manage your preference by visiting the official Google Ad Settings policy to disable cookies at any time.
5. External Links & Affiliated UAE Medical Facilities
Our digital infrastructure links out to thousands of licensed healthcare centers and events across the UAE. Clicking on an external anchor routing you to a separate hospital, pharmacy, or institutional network immediately places you under their independent privacy policy parameters and code of conduct, which fall outside the scope of GREHALA\'s administrative liability. We consistently encourage you to read their independent parameters.
6. Security Upgrades & Personal Data Protection Amendments
GREHALA protects data inputs utilizing localized code parameters fully consistent with minimalist Apple-style ecosystem aesthetics. In strict compliance with the dynamic technical updates to UAE federal data protection, information security, and cybercrime legislations, we reserve the right to amend or refine this Privacy Policy periodically to guarantee maximum security. Your continued navigation signifies your implicit legal consent to our latest updated criteria and our Terms of Service.
