Terms of Service & Legal Disclaimer

By accessing, browsing, registering on, or utilizing any technological tools provided by the GREHALA Healthcare Platform ("GREHALA", "We", "The Platform"), you explicitly and irrevocably acknowledge your full legal consent to all Terms, Conditions, and Disclaimers contained herein. This constitutes a legally binding contract under the jurisdiction of the United Arab Emirates. If you do not agree to these terms in their absolute entirety, you are strictly prohibited from using the platform and must terminate your session and delete your account immediately.

1. Legal Status & Platform Function (Safe Harbor)

GREHALA operates strictly as an independent digital conduit, IT service provider, and online directory. GREHALA is NOT a healthcare provider, recruitment agency, hospital, clinic, or medical authority.

Passive Intermediary: We solely provide the technological infrastructure (SaaS) and digital space for healthcare professionals and medical facilities in the UAE to publish content, list jobs, and network.
No Endorsement: The presence of any medical practitioner, hospital, or clinic on this platform does not constitute an endorsement, verification, or validation of their clinical competence or legal licensing by GREHALA.

2. Absolute Medical Disclaimer

This platform does not practice medicine. No feature, post, shared clinical insight, health calculator, or first-aid guideline available on GREHALA should ever be construed as medical advice, clinical diagnosis, or prescribed treatment.

Consult a Physician: Users (whether medical professionals or general public) must unequivocally consult a licensed physician or relevant healthcare authority before making any medical decision, adopting any treatment protocol, or relying on any health information found on this platform.
Zero Medical Liability: GREHALA, its founders, and its developers bear absolutely zero liability for any injury, death, misdiagnosis, or medical malpractice resulting from the direct or indirect use of information obtained through this platform.

3. Employment & Job Board Liability Waiver

The GREHALA Job Board functions as an automated digital bulletin board. We do not screen applicants, nor do we verify the absolute legality of every job posted by registered facilities.

Facility Responsibility (Employers): Any healthcare facility posting a vacancy is solely and exclusively responsible for ensuring that their job advertisement strictly complies with the UAE Ministry of Human Resources and Emiratisation (MOHRE) labor laws, as well as DHA, DOH, or MOHAP regulations. GREHALA is entirely indemnified from any labor disputes.
Applicant Responsibility: Users applying for jobs do so entirely at their own risk. GREHALA guarantees neither the validity of the job offer nor the safety/legitimacy of the employing facility. We bear no responsibility for any fraudulent activities, discrimination, or contractual breaches perpetrated by third-party employers.

4. User-Generated Content & Professional Accountability

GREHALA is a community-driven network. Therefore, the creator of the content is the sole bearer of its legal weight.

Total User Liability: Every registered individual is 100% legally liable for the accuracy, authenticity, and legality of their profile data, uploaded licenses, posts, comments, and milestones.
UAE Cybercrime Law Compliance: Users must strictly adhere to UAE Federal Decree-Law on Combating Rumors and Cybercrimes. Any user posting defamatory content, violating patient confidentiality (HIPAA/UAE Health Data Laws), or sharing unauthorized medical records will face immediate account termination and potential reporting to UAE authorities. GREHALA assumes no liability for user infractions.

5. AI Tools, CV Builder & ATS Scanners

GREHALA provides advanced algorithmic tools (AI CV Builder, ATS Scanner, Cover Letter Generator) designed to assist professionals. These are auxiliary tech tools, not guarantees.

Algorithmic Estimation: Scores provided by the ATS scanner are purely algorithmic estimates based on generic industry logic. GREHALA does not guarantee that a "100% Score" will bypass any specific corporate HR software, nor do we accept liability for job application rejections.
Freemium Tier & Watermarks: Users acknowledge that utilizing the free tier of the CV Builder results in an exported Image-PDF containing a GREHALA watermark. The user accepts that this format is inherently unreadable by corporate ATS systems. GREHALA is exempt from any claims regarding missed career opportunities due to the use of free-tier features.
Truthfulness of AI Data: The user is solely responsible for verifying that AI-generated text accurately reflects their true professional experience and does not constitute fraud or misrepresentation.

6. Payments & Strict Non-Refundability

All financial transactions conducted on GREHALA for digital goods and services are final.

Zero Refund Policy: Due to the immediate delivery nature of our digital credits, AI generations, PDF downloads, and ATS scans, all payments are strictly non-refundable, non-reversible, and non-cancellable under any circumstances.
Consultancy & Human Services: Fees paid for "Elite" services (e.g., human CV writing, 1-on-1 coaching sessions) are final. If a user fails to attend a scheduled session, they unequivocally forfeit their payment and right to a rescheduled appointment.

Ultimate Indemnification Clause

You agree to fully defend, indemnify, and hold harmless GREHALA, its founders, engineers, affiliates, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, medical malpractice lawsuits, labor disputes, or debt arising from: (i) your use of and access to the Platform; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your User Content caused damage to a third party. To the maximum extent permitted by UAE law, GREHALA's total cumulative liability to you for any claim shall not exceed the amount you paid directly to GREHALA in the preceding 30 days.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the federal laws of the United Arab Emirates and the local laws of the Emirate of Abu Dhabi/Dubai. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the UAE Courts.

Master Terms of Service & Disclaimer